Privacy Policy fussy88 – Personal Data Protection for Malaysia Players

Fussy88 collects various types of personal information in different contexts — during account registration, during platform use, and when you contact our support team. Every piece of information we collect has a clear purpose and is never collected in excess.

Information you provide directly:

Information collected automatically when you use the platform:

Financial information for payment processing:

The data we collect is used solely for purposes directly related to providing fussy88 services to you. We do not use your data beyond the scope stated in this document without your prior consent.

• Account management — To create, verify, and maintain your fussy88 account.
• Transaction processing — To securely process deposits, withdrawals, and other financial transactions.
• Identity verification (KYC) — To verify your eligibility and ensure compliance with anti-money laundering legal requirements.
• Customer support — To provide accurate and personalized assistance when you contact our support team.
• Platform Security — To identify and prevent fraud, abuse, and suspicious activity.
• Product improvements — To understand how users use the platform and make meaningful improvements.
• Service communications — To send important notifications related to your account, transactions, and terms changes.
• Legal compliance — To fulfill applicable legal and regulatory obligations.

Fussy88 does not share users' personal information with third parties for commercial purposes. However, in certain limited situations, we may need to share your data with the following parties:

• Payment service providers — To securely process your deposits and withdrawals. They only receive information necessary for the transaction.
• Technology and infrastructure providers — Who help us operate the fussy88 platform, servers, and security systems under strict confidentiality agreements.
• Compliance and regulatory bodies — If required by law or by direction of a competent authority in Malaysia.
• Audit and verification firms — For independent auditing purposes to ensure game fairness and financial compliance.

Every third party we partner with is required to sign a strict data protection agreement. They are prohibited from using fussy88 user data for any purpose other than those specified in that agreement.

Data security isn't just about installing one or two layers of protection. At fussy88, we use a multi-layered security approach involving technology, procedures, and staff training.

Fussy88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Session Cookies — Required to maintain your login session and ensure transaction security while you are active on the platform.
• Preference Cookies — Stores your preferences such as language, interface theme, and display settings to deliver a more personalized experience.
• Analytics Cookies — Collects anonymized data on how users interact with the platform to help us improve design and content.
• Security Cookies — Used to identify and prevent fraud attempts and unauthorized access.

You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect certain features on the fussy88 platform.

Fussy88 does not retain your personal data indefinitely. We set clear retention periods based on service requirements and applicable legal obligations.

• Active account data — Retained for the duration your account is active and up to 12 months after account closure.
• Financial transaction records — Retained for 7 years in line with Malaysia's tax and financial regulatory requirements.
• KYC documents — Retained for 5 years after account closure in accordance with anti-money laundering legal requirements.
• Support communication logs — Retained for 2 years for dispute resolution reference.
• Security and audit logs — Retained for 3 years for security investigation purposes.

Once the retention period expires and there is no legal obligation to retain the data, fussy88 will delete or anonymize the relevant data in a secure and irreversible manner.

As a fussy88 user, you have the following rights regarding your personal data protected under Malaysia's Personal Data Protection Act (PDPA) 2010:

• Right of Access — You may request a copy of the personal data we hold about you at any time.
• Right to Rectification — You may request that we correct any inaccurate or outdated information in our records.
• Right to Erasure — In certain circumstances, you may request the deletion of your personal data, subject to applicable legal obligations.
• Right to Restrict Processing — You may request that we restrict how we process your data in certain circumstances.
• Right to Object — You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability — You may request your data in a reusable format and have it transferred to another service provider.

To exercise any of the rights above, please contact the fussy88 customer support team via live chat on the platform or our support email. We will process your request within 30 days of receipt.

Fussy88 is an online entertainment platform exclusively for adults aged 18 and above. We do not knowingly collect or store any personal information from individuals under the age of 18.

If we discover or are informed that personal information has been collected from someone under the age of 18, we will take immediate steps to delete that information from our systems and close the relevant account.

Parents and guardians who discover that their child or minor dependent has registered on fussy88 are asked to contact our customer support immediately.

Fussy88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technological developments, or new legal requirements. The most recent update date will always be displayed at the top of this document.

For significant and material changes to how we handle personal data, we will notify active users via in-platform notification or email at least 14 days before the changes take effect, giving you time to review them.

Your continued use of the fussy88 platform after any Privacy Policy changes take effect is considered your acceptance of the updated policy.

If you have any questions, concerns, or complaints about how fussy88 handles your personal data, we encourage you to contact us directly. Our privacy team will provide a thorough and timely response.

You can reach us through the following channels:

• Live Chat — Available 24/7 directly on the fussy88 platform for immediate inquiries.
• Support Email — [email protected] for written inquiries requiring documentation.
• Ticket System — Via your account panel for more structured issue tracking.

We are committed to responding to all privacy-related inquiries within 3 working days and resolve more complex issues within 30 days from the date of receipt.